OUR GUARANTEE TO YOU
We pride ourselves on creating the highest quality and purest wholefood products to support optimum health and wellbeing. We want you to be absolutely satisfied with your Healthy Chef products and that’s why the Healthy Chef offers a 30-day returns policy for all of your online purchases.
If you wish to return any unopened products because you have changed your mind about your purchase, The Healthy Chef will offer you an exchange or refund to the value of the product, excluding the shipping charges.
If you have purchased a product which doesn’t work for you, please email us at [email protected], as rare scenarios such as these are considered on a case by case basis.
Before sending any product back, please arrange the details with our customer service team. That way we can make sure your product is dealt with quickly when it arrives at The Healthy Chef office. You must include a copy of the invoice and return the item within 30 days of purchase.
The Healthy Chef HQ
4 Collins street
Surry Hills, NSW 2010
The Healthy Chef and Teresa Cutter are committed to helping you improve your health and wellbeing. We want to ensure that all steps of your order are more than satisfactory and we invite and encourage your feedback, so we may continue to improve our products and our company.
Please note that The Healthy Chef does not offer refunds on eBook or App purchases made via a third party such as iTunes, iBooks, Google Play and Amazon. If you are having any concerns in regards to your purchase, please contact our customer service team [email protected] and we will endeavour to resolve it quickly.